Fellows (especially AFPI fellows) are strongly encouraged to sign-up for an account with STPF's helpdesk: https://stpf.freshdesk.com/

  • Signing-up for an account allows users to:
    • Submit a ticket and assign to the staff members that you need to make contact with (aka Finance or Systems for technical support).
    • Track the status of a ticket and see the conversation tread between requester and STPF in a clean, orderly format. 
    • Can also reply directly underneath the tread.

  • After signing-up or logging in, click New Support Ticket to submit request to STPF
    • Use "Regarding" to identify staff team to contact.

Thank you. Your cooperation is greatly appreciated.