Note: Please Submit a Freshdesk ticket if the FAQs did NOT answer your question. 


Step 1:  From the STP Freshdesk landing page, click on New Support Ticket.


Fill in all required fields.

Step 2: Enter your name in the Name field.


Step 3: Enter your email address in the Requester field.


Step 4: Click on the "Regarding" section drop-down menu and select "Finance, Security and Travel". Once selected a subcategory field will appear.

Step 5: Select 'Finalist' from the "Subcategory" drop-down menu. 

Step 6: Enter a detailed description of the issue. The attachment field is optional. (Always add screen shots when possible!)

Step 7: Check the CAPTCHA and submit.

You will be redirected to the STPF Freshdesk home page.